UK Air Source Heat Pump Experts


Cool Cats Air Conditioning Services is a top tier heating, cooling and renewable energy company in located Lowestoft We specialize with installation of bespoke cooling and heating solutions for domestic and commercial customers. We are committed to promoting energy efficiency by providing high quality products and services while maintaining low running costs for the client.


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Energy Efficient Cooling & Heating Solutions

It’s time to move on from fossil fuels. Isn’t it time we moved heating out of the dark ages?

Embrace the switch to an Ecodan air source heat pump from Mitsubishi Electric and reap the benefit of increased efficiency, lower heating bills and that warm fuzzy feeling you get from knowing you’re doing your bit to help the planet.

Join the renewable heating revolution and get in touch today.

Contact our Heating, Ventilation & Air Conditioning installation team now for more information or for our unique emergency response service: 01502 448114

Highly Experienced & Professional Team

At Cool Cats Air Conditioning Services, we align deeply with a Japanese concept called Kaizen. This concept states that everything in life can always be improved upon and deserves to be improved. This means your environment, whether it be at home or at work, can be enhanced, our company culture can be improved, and we will continually strive to provide the best level of customer service and support we can offer.


Whether we are advising a client about our central heating services and the benefits of installing an air source heat pump or comparing the differences between a Mitsubishi electric fan coil unit and a Samsung fan coil unit, we promise to do our utmost to provide the information you need to make the right choice for your property.


In fact, that’s why we provide all UK nationwide clients with an emergency response service for complete peace of mind when it comes to heating and cooling your home or workplace.


Because there is nothing worse than trying to concentrate or relax in a hot and stuffy or cold and uncomfortable room.

Cool Cats Air Conditioning Services Ltd


Senior Electrical Engineer

Cool Cats Air Conditioning Services Ltd


Senior HVAC Engineer

Cool Cats Air Conditioning Services Ltd


Senior Heating & Plumbing Engineer

Multi Split RAC Installation - Commercial Installations

From a multi-story office to a doctor’s waiting room, a workplace needs to be temperature-controlled. Not only will a comfortable workplace help boost your team’s productivity levels, but it also ensures your customers feel at ease as well. With split AC installation, we can turn a cold or stuffy building into an inviting space to work.

Multi-Split RAC installation means that your new refrigerated  air conditioning system will have two individual units, one or more indoor fan coil unit and one or more condenser units outdoors depending on the size of your property and kW duty required. The external condenser unit houses the compressor and condenser, whereas the inside the property are the high/low wall mounted. concealed/ducted or ceiling mounted fan coil units which distribute the cold & hot filtered air to the relevant space. 

Why is this important? Well, unlike a traditional cooling unit, all our RAC systems provide more reliable, energy-efficient cooling & heating to the property with reduced noise and overall pollution with enhanced carbon footprint reductions.

This our top quality RAC systems are the best and most cost effective option an office environment, it won’t disturb your team who are hard at work. Instead, it will quietly keep your environment cool.

Air Source Heat Pump Experts

Whether your workplace is located in East Anglia or up toward the Midlands, or across into Greater London, our ASHP installation experts can deliver a wide range of heating and cooling services with customer service our top priority.

While we are highly experienced in installing, maintaining, repairing or replacing ASHP systems with Hot Water Cylinders, Buffer Tanks and Expansion Vessels with all UK manufacturer brands, we are also well-positioned to offer you our professional experience and advice on energy saving and renewable technologies to heat & cool your home or work place.

We supply both air source heat pumps and refrigerated air conditioning units to companies up and down the country.

So, if you’re looking to make your company more energy-efficient and your team comfortable and productive, be sure to contact our professional team now at 01502 448114.

UK air conditioning installation services

UK Government Boiler Upgrade Scheme

The Boiler Upgrade Scheme (BUS) supports the decarbonisation of heat in buildings. The government is providing grants to encourage property owners to install low carbon heating systems such as heat pumps, through the Boiler Upgrade Scheme (BUS). These grants can help property owners overcome the upfront cost of low carbon heating technologies.

The grant for a new air source heat pump installation is currently £7,500.00.

The BUS scheme launched on the 1st april 2022 to promote low carbon heating systems with low energy costs to heat the home.

There will be aproximatley 30,000 vouchers available each year. Each voucher will be valid for 3 months with no exceptions or extensions. The scheme is installer led with the installation company applying for the voucher and redeeming it once the install is complete & MCS verified.

From 1 April 2022 to 31 March 2027, there is 0% VAT on the installation of energy-saving materials including air source heat pumps which also includes air to air heat pumps which are commolnly known as Refrigirated Air Conditioning ( RAC).

The boiler upgrade scheme covers single domestic dwellings and small non-domestic properties in England and Wales. The scheme is currently available to  homeowners, private landlords and self-builders. It will not be open to social housing, new build properties other than self-build or properties that already have an air source heat pump installed.

Cool Cats Air Conditioning Services installs all our Air Source Heat Pumps for heating systems using under floor heating, radiators and domestic hot water using unvented hot water storage cylinders to  MCS standards which enables us to apply for the BUS grant on behalf of the customer. Our Engineers will design, Install & commission the ASHP system with UK Government approved inspectors to audit our system install providing the customer with added insurance and protection to ensure the system is installed to very high government standards.

What is an Air Source Heat Pump?

Our Company is a top tier cooling and heating solutions provider. We install, commision and service  Air source Heat Pumps, Refrigerated Air Conditioning Systems, Solar Panels and Under Floor Heating Systems for Domestic and Commercial Clients UK Nationwide.

ASHP's use Air as a source of heat. They absorb heat from the outside or surrounding space and transfer that into useable heat in the home, work or customer  space for water heating, space cooling or both. ASHP's can be reversed so that they can draw heat from inside a building, thus providing cooling during the summer as well as indoor heating for colder periods of the year.

ASHP's  are low-carbon renewable energy technology  they use environmentally friendly refrigerant gases by thermodynamics to warm/cool your required space - even if the ambient temperature outside is cold or hot your home's temperature remains moderate and stable. ASHP's are cost-effective and a safer alternative to LPG, traditional gas, or oil-fired central heating systems.

Why do I need an Air Source Heat Pump?

 Our energy effeicent Cooling & Heating Systems remain between 200% & 400% energy efficient compared to traditional Gas Boilers which are currently 95% energy efficient per kWh of energy used. Our systems utilize a renewable source which is Air this renewable Air is then converted to Heat using thermodynamics and electricity which is proven to be at lower levels than gas boilers.  ASHP's  do not produce any carbon dioxide emissions compared to fossil fuel heating systems. The UK Government are offering excellent grants and assistance with all renewable sources of heating - ASHP's are already eligible for zero rate VAT at 20% check out our news section for more info.

Typical Example:

ASHP: Electrical Input = 88 kWh

ASHP: Heat Output = 347 kWh

347 / 88 =3.94 KWh

Average energy efficiency = for every 1 KWh input you gain 3.94 kWh heat out put = 394% energy efficiency. Gas Boilers at best are 95% energy efficient. The UK government has just announced the per kWh caps to be 34.0p/kWh for electricity and 10.3p/kWh for gas, inclusive of VAT, from 1 October 2022

Why should I purchase an Air Conditioning / Heat Pump System from Cool Cats AC Ltd

Renewable Energy sources utilized for cooling and Heating systems have become a necessity in today's world.  If you need premium, cool, clean quality air conditioning  and or efficient  environmentally friendly heating systems then our products are great for your home or work place environments.

Cool Cats are able cover all your requests large or small. Our current customer base ranges UK Nationwide. 

  • We are reliable and provide high-quality cooling and heating systems.
  • We adhere to the top standards of energy-efficient cooling and heating systems utilizing environmentally and Sustainable products/supplies.
  • We are highly trained and experienced 
  • Our teams are licensed under UK GOV/ F GAS regulators
  • Safety of our employees and clients comes first and we always ensure this never changes.

Are Air Source Heat Pumps safe and reliable?

Air source heat pumps and Air Conditioning Single/Multi-Split systems  provide cost efficient and energy saving benefits that produce heating and cooling functions which you can remotely turn off & on anytime of the day or night from anywhere when you are out of the house or work place - just download the App and you have full control anywhere anytime.

Our fantastic products  are much safer than gas & oil boilers. There is no chance of carbon monoxide leakage because the refrigerant is totally sealed and maintained outside the house. The worst-case scenario is a malfunction or water leak. We operate a unique Emergency Response Plan to ensure any potential issues are rectified as soon as possible - even if you did not purchase the system from us we will still come out and assist you to rectify any issues.

You may consider your insulation at the property to ensure you utilize the most cost effective solution which we also can advise alongside performing a heat-loss survey. We can source, install and commission Solar energy panels, batteries and under floor heating solutions to enhance and compliment the energy efficient cooling and heating systems we provide.

We have close collaboration with respected and established companies that can provide you with the full energy efficient cooling and heating solution.

Our technical team will advise you on the best option when we provide our free no obligation site survey and quotation visit.

Do I need permission before installing air conditioning or a heat pump?

Typically most of our cooling and heating solutions do not require local authority planning permission - our technical teams will advise you once we come and asses the site. You may have to notify the local authorities and your electrical suppliers of new additions to your existing system which our team will always do on your behalf .

All our ASHP's will be commissioned under MCS which the UK Government requires to be eligible for grants as with the  Boiler Upgrade Scheme -  please check our news section for more details...

Let's talk?

Cool Cats Air Conditioning Services Ltd main base is located centrally in Lowestoft East Anglia. We have the ability and resources to respond to client requests UK nationwide for all our products and services, including emergency response whatever the issue is you can rest assured we will always be available at short notice to ensure your personal or workspace cooling and heating solution is fully functional all the time.

    Our Location

    Cool Cats Air Conditioning Services Ltd, Covering Norwich, Lowestoft, Great Yarmouth and East Anglia

    Cool Cats Air Conditioning Services Ltd